Frequently Asked Questions

Toppik Hair Building Fibers are a cosmetic solution that will cover any areas of thinning hair or scalp show-through to give the instant appearance of a thick, full head of hair. Click here to see How It Works.
Toppik Hair Building Fibers are made of natural, colored Keratin Fibers - the same protein that makes up human hair. The Keratin protein is derived from a natural source, and is nearly identical to human hair.
Toppik Hair Building Fibres are water resistant in harsh weather, rain and even perspiration. This waterproof characteristic is another reason why they are so popular in the UK as the national weather system is anything but predictable!
Toppik Hair Fibres themselves do not help nor hinder hair growth. They are aesthetic products that work through changing the visual appearance of your hair. However does offer products that has beneficial effects to your hairs health.

If you are looking for a health supplement to directly affect the health then try the Toppik Hair Nutrition 2-in-1 Capsules. All of the ingredients have specific health benefits for your hair - examples being Vitamin A,C,D containing high amounts of Biotin which promotes hair growth or B1 (thiamine) for hair strength.

If you are looking for a growth aid for your hair then try the X5 Hair LaserLow level laser light has been shown as the most effective new treatment available for thinning hair. It improves the appearance and condition of fine or thinning hair with only three 10-15 minute treatments per week. 

Toppik Hair Building Fibers will stay in place until you wash your hair.
Toppik Hair Building Fibres come from a woollen source given them a natural appearance along with a static charge for bonding to your hair. It look natural and feels completely organic.
Yes - Toppik Hair Building Fibers can be used to effectively and easily cover both grey roots and colour-treated root re-growth!
It is recommended that Toppik Hair Building Fibers be applied after the use of any styling tools such as hairdryers, flat irons or curling irons. Styling products (other than hairspray) should be applied to the hair prior to applying Toppik Hair Building Fibers. Applying gels, mousses, pastes, serums, and the like after applying Hair Fibers may cause shifting and could expose the areas that were meant to be covered. Let styling products dry before applying Hair Fibers.
Yes - Toppik Hair Building Fibers work with all hair types and textures, including Caucasian hair, Asian hair, and African-American hair.
Yes - you can mix different shades of Hair Building Fibers. In fact, it is often encouraged to mix different shades in order to find the closest match to your own colour, especially when working with blonde or grey hair. The product can either be mixed directly in the hair (use the darker colour first, and then layer the lighter colour over it) or it can be mixed in a hair fibres bottle.
For external use only. If irritation or rash appears, discontinue use. Avoid contact with eyes. Avoid inhalation.

Problems with Toppik Hair Building Fibers?

Toppik Hair Fibres move when too many fibres are applied. When Toppik Hair Fibres are applied to the scalp, the keratin protein forms a bond with the hair strand locking them in place. If there are too many fibres and the hair is too thin, then there is very little the Toppik Hair Fibres can bond with. Excess fibres with no-where to bond to will move freely.

This can be alleviated in two ways; the first method is by simply using less Toppik Hair Fibres! This will in turn allow the Toppik Hair Fibres to bond correctly.

The second and more efficient method is by using the Toppik Fibrehold Spray. The main reason for this may be that your hair could be extremely thin and in turn the Toppik Hair Fibres may not have much to bond with. Toppik Fibrehold Spray keeps the fibres in place, working as a sort of static based glue for your Toppik Fibres.

The Toppik Hair Fiber clumping is usually due to applying the fibres on wet hair. Your hair is a lot more stable when it is dry as it expands when it is wet. Toppik Hair Fibers were scientifically developed for dry hair. When your hair is wet and expanded, the Toppik Hair Fibres will still join to the hair follicle, but as the hair follicle dries it begins to contract and become smaller due to the water dissolving from within the follicle. Although it is not enough for you to notice it is enough to really put pressure on the keratin bonds. This will quite literally snap the Toppik Hair Fibres, as there are too many bonds in a small space and no-where for the Toppik Hair Fibres to retain their individual bonds.

This is not the case when you place Toppik Hair Fibres on dry hair, as even if it were to get wet in the future it would expand with the bonds already in place before contracting and not affecting the bonds overall integrity.

Another reason Toppik Hair Fibres may be clumping, is due to having purchased the Toppik Hair Fibres products on eBay or Amazon. This may sound absurd, but many of these large eCommerce sites have difficulty controlling which products are fake or real. You could be purchasing fake products made of cotton, rayon or plant based materials. These products will not bond to the hair in the same way as genuine Toppik Hair Fibers.

Many modern homes in the UK tend to have little or no ventilation in the bathroom. This means that when you take a warm shower or bath a lot of condensation builds up on mirrors and windows within your bathroom. This condensation can cause the Toppik Spray Applicator to become jammed. When it comes to unblocking your Toppik Spray Applicator, you need to be very careful as not to break the applicator its-self.

Firstly, try to rinse the applicator through with some lukewarm water. This should allow the Toppik Hair Fibers to be forced out of the applicator. If not, it should at least loosen the position of the fibres for the next steps. Once you have given the Toppik Spray Applicator a rinse, allow it to dry completely before use in a room temperature environment.

Secondly, if the first step was not enough to unblock the clogged shaft then try purchasing a pipe cleaner and gently inserting it through the shaft of the Toppik Spray Applicator. This should  push any of the fibres out of the end of the applicator and clean any residue off the inner walls. Once you have used the pipe cleaner, allow the Spray applicator some time to soak in lukewarm water once again. Finally, allow the Toppik Spray Applicator to dry once again.

The best way to combat this is by simply moving the Toppik Spray Applicator out of the bathroom or into a cabinet. This eliminates the whole condensation problem and allows the Toppik Spray Applicator to run smoothly.